Cancellation and refunds

You can cancel a monthly or annual subscription from the Stripe Billing Portal. Cancellation stops the next renewal; access continues through the paid billing period unless the service states otherwise.

If an initial charge was accidental, duplicated, or the paid service materially failed, submit a request within seven days of the charge. Requests are reviewed against account usage and billing evidence. This policy does not limit rights that cannot be waived under applicable law.

Recurring charges already processed are normally non-refundable. Annual plans are discounted in exchange for the longer billing interval. Cancel before renewal to prevent the next charge.

Duplicate charges, incorrect plan activation, and charges after a confirmed cancellation are investigated and corrected. Include the account email, charge date, and Stripe receipt identifier; never send card numbers.

Use the support page and choose Billing. We may ask for bounded account or receipt details needed to match the charge.